Staying on task with multiple clients with multiple projects is sometimes the most complicated part of running a small business. It seems there is a never-ending stream of details. And if you are a sign company, you know letting a few details get away from you can cost clients.
Another challenge for sign companies is that you don’t want to bid too high and not get the job, or bid to low and not make much of a profit. Many sign companies are solving these and other issues with new software programs design specifically for sign companies.
Client Information at Your Fingertips
With sign company software programs, you can more easily manage client requests and inventory. Most client management software has separate client functions that within seconds produces a host of client information on current and past activity, project status with timelines, accumulative information on client projects, inventory levels, etc.
Having this information at your fingertips is impressive to a time-pressed client. Also, when a particular client manager is out of the office and a client calls, with software’s universal access anyone can provide the client with the information they need.
Creating, Finding, and Adjusting Quotes
With everything in a centralized location, another advantage to sign company software is creating, finding, and adjusting quotes and orders more easily. The latest sign software is preloaded with parameters and pricing. That way when you create a quote, find a quote with the client on the phone, or adjust the size, detail, lighting, etc. of a sign, the software automatically adjusts pricing.
Having this information in seconds helps the customer when they need to gather information fast to speed up approval processes or make change orders. And this builds confidence in your company that you are on top of all details of a project, as well as flexible in order to meet their changing needs.
Alerting to Delays
Whether there is a particular material shortage or design issue, inevitably something will be delayed in a project. With most sign company software, these factors can be put into the system by anyone on the team which will alert everyone to a new delivery date. Then you can pass along these updates to your customers.
Information is power. Employing sign company software makes available a wealth of information a company can provide to its clients to keep them informed that their signage projects are moving forward as promised resulting in strong customer loyalty.